About the product

The La Valette Travel Scheme provides a Comprehensive Travel Insurance Coverage for all Members who opt to purchase the Insurance Coverage. Subject to the standard policy terms, conditions and limitations of this policy which are contained in the full policy wording, please find a summary highlighting the salient points of the scheme.

Important Notice

General Pandemic Exclusion (Travel)

Notwithstanding any provision to the contrary within this Policy, or any endorsement thereto, it is agreed that this Policy shall exclude any loss (multiple or single), claim, damage, bodily injury, liability, business interruption, loss of profit or any other consequential losses, cost or expense of whatsoever nature directly or indirectly caused by, arising out of, resulting from or in connection with an actual, or perceived, or fear of, an epidemic or pandemic (whether declared or not as such by the competent authorities), or infectious disease including but not limited to:

  1. a) Coronavirus disease (COVID-19);
  2. b) Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2);
  3. c) Any mutation or variation of the above.

This Policy also excludes any loss, claim, damage, bodily injury, liability, business interruption, loss of profit or any other consequential losses, cost or expense of whatsoever nature directly or indirectly caused by, arising out of, resulting from or in connection with any action taken or failure to take action in controlling, preventing, suppressing or in any way relating to such epidemic, pandemic, or infectious disease or any mutation or variation thereof.

All La Valette Members who opt to take up insurance cover are insured for all worldwide trips done, subject that anyone trip does not exceed 120 days from date of departure. It is imperative to note that coverage shall coincide with the membership dates subject to the maximum period of membership not exceeding 13 months, occurring during the period of insurance.

In respect of Spouses/Partners and Children/Dependents, these are to be included for the period until the expiry of membership of member and thus cover commences once members' advises us subject to receipt of confirmation, for all trips within the period of insurance subject to payment of applicable additional premium and may be renewable thereon. This does not apply if the respective family member already has a La Valette Club Membership extended to include Insurance Coverage.

The La Valette Travel Policy also offers the following extensions:

Extended Travel Period

You may extend your period of travel up to a maximum of 180 days per trip, subject to prior notification per trip is made to us and payment of applicable additional premium.

Skiing Extension

This policy does not make any payments in respect of death, injury, illness or disablement as a result of engaging or arising in connection with winter sports. In order to be covered, one needs to extend the policy to cover Skiing Activities subject to prior notification per trip made to us and payment of applicable additional premium.

In the event of a claim under Sections 2 (Medical Emergency and Associated Expenses), Section 3 (Hospital Benefit) and Section 7 (Personal Accident) of the Policy, you may contact MAPFRE ASSIST on telephone number 0035622480209 from anywhere in the world.

Furthermore, all claims are dealt with directly by Mapfre Middlesea. Nevertheless, in case of difficulty, all members may contact our offices in order to assist you further.

Members with a valid La Valette Club Membership Card should refer to the Terms and Conditions contained in Travel Insurance Policy version LVC001.2020

Your contact for queries regarding Insurance Cover, Inclusions and Extensions:

Contact Department: Ms Elaine Stellini
Telephone Line: +356 2385 5555
Direct Line: +356 2385 5605

Your contact for lodging a claim:

Contact Department: Health, Travel and Group Life Claims
Email Address:  travelclaims@middlesea.com
Telephone Line: +356 2124 6262
Postal Address: Mapfre Middlesea plc, Middlesea House, Floriana, FRN 1422