About the product

The La Valette Travel Scheme provides a Comprehensive Travel Insurance Coverage for all Members who opt to purchase the Insurance Coverage. Subject to the standard policy terms, conditions and limitations of this policy which are contained in the full policy wording, please find a summary highlighting the salient points of the scheme.

Important Notice

COVID-19: Specific Exclusion

(Effective date from 10.03.2020 to 07.08.2020)

Section 1 – Cancellation & Abandonment

We will not pay any claim/s under Section 1 – Cancellation & Abandonment arising from any travel to countries/areas included in the L.N. 42 of 2020 – Travel ban order, 2020 or any other order issued accordingly by the Maltese Government and/or the Superintendence of Public Health. This exclusion also applies to travel itineraries which include these countries/areas.

Section 2 – Emergency Medical & Associated Expenses and Hospital Benefit

We will not pay any claim/s under Section 2 – Emergency Medical & Associated Expenses and Hospital Benefit for costs related to COVID-19 arising from any travel to countries/areas included in the L.N. 42 of 2020 – Travel ban order, 2020 or any other order issued accordingly by the Maltese Government and/or the Superintendence of Public Health. This exclusion also applies to travel itineraries which include these countries/areas.

This endorsement applies for trips booked on and after the 10th March 2020.

All La Valette Members who opt to take up insurance cover are insured for all worldwide trips done, subject that anyone trip does not exceed 120 days from date of departure. It is imperative to note that coverage shall coincide with the membership dates subject to the maximum period of membership not exceeding 13 months, occurring during the period of insurance.

In respect of Spouses/Partners and Children/Dependents, these are to be included for the period until the expiry of membership of member and thus cover commences once members' advises us subject to receipt of confirmation, for all trips within the period of insurance subject to payment of applicable additional premium and may be renewable thereon. This does not apply if the respective family member already has a La Valette Club Membership extended to include Insurance Coverage.

The La Valette Travel Policy also offers the following extensions:

Extended Travel Period

You may extend your period of travel up to a maximum of 180 days per trip, subject to prior notification per trip is made to us and payment of applicable additional premium.

Skiing Extension

This policy does not make any payments in respect of death, injury, illness or disablement as a result of engaging or arising in connection with winter sports. In order to be covered, one needs to extend the policy to cover Skiing Activities subject to prior notification per trip made to us and payment of applicable additional premium.

In the event of a claim under Sections 2 (Medical Emergency and Associated Expenses), Section 3 (Hospital Benefit) and Section 7 (Personal Accident) of the Policy, you may contact MAPFRE ASSIST on telephone number 0035622480209 from anywhere in the world.

Furthermore, all claims are dealt with directly by Mapfre Middlesea. Nevertheless, in case of difficulty, all members may contact our offices in order to assist you further.

Members with a valid La Valette Club Membership Card issued prior to 1st November 2019 should refer to the Terms and Conditions contained in Travel Insurance Policy version LVC001.2019

Members with a valid La Valette Club Membership Card issued on or after to 1st November 2019 should refer to the Terms and Conditions contained in Travel Insurance Policy version LVC002.2019

Your contact for queries regarding Insurance Cover, Inclusions and Extensions:

Contact Department: Ms Elaine Stellini
Telephone Line: +356 2385 5555
Direct Line: +356 2385 5605

Your contact for lodging a claim:

Contact Department: Health, Travel and Group Life Claims
Email Address:  travelclaims@middlesea.com
Telephone Line: +356 2124 6262
Postal Address: Mapfre Middlesea plc, Middlesea House, Floriana, FRN 1422